Are you a skilled and passionate Automotive Technician looking to take your career to the next level? We're seeking a licensed professional like you to join our dynamic team and contribute your expertise to our thriving automotive service center.
About Us: At Canadian Tire, we pride ourselves on delivering exceptional automotive service and maintenance to our valued customers. With a reputation built on trust and quality craftsmanship, we strive to exceed expectations with every vehicle that comes through our doors.
Position Overview: As a Licensed Automotive Technician with us, you will be responsible for diagnosing, repairing, and maintaining a wide variety of vehicles. Whether it's performing complex engine repairs or conducting routine maintenance services, you'll have the opportunity to showcase your skills and make a meaningful impact on our customers' driving experiences.
Key Responsibilities:

Diagnose and repair automotive systems including engines, transmissions, brakes, steering, and suspension.
Perform routine maintenance services such as oil changes, tire rotations, and fluid checks.
Utilize diagnostic tools and equipment to accurately identify issues and recommend necessary repairs.
Provide excellent customer service by explaining repairs and maintenance requirements clearly and professionally.
Collaborate with a team of dedicated technicians to ensure efficient workflow and exceptional service delivery.
Qualifications:

Valid automotive service technician trade certification (e.g., Red Seal, ASE) or equivalent.
Proven experience in diagnosing and repairing automotive systems.
Strong technical skills and familiarity with diagnostic tools and equipment.
Commitment to quality workmanship and attention to detail.
Excellent communication and interpersonal skills.
Why Join Us? At Canadian Tire, we offer more than just a job – we provide a supportive and inclusive work environment where your talents are valued and your career development is encouraged. You'll have the opportunity to work with state-of-the-art equipment and learn from industry experts while enjoying competitive compensation and benefits.
Join our team and become part of a company that values integrity, teamwork, and continuous improvement. If you're ready to make a difference in the automotive industry and grow professionally, we invite you to apply for our Licensed Automotive Technician position today!
We look forward to welcoming you to our team and working together to deliver exceptional automotive service to our community!

Location: 75 Dundas St N. Cambridge ON N1R  6G5
Company: Canadian Tire
Job Type: Full-Time/Part-Time
About Us:
At Canadian Tire 036, we specialize in providing top-notch automotive services with a focus on tire care and maintenance. Our dedicated team is committed to ensuring every vehicle on the road operates safely and efficiently. We are seeking a reliable and skilled Automotive Tire Technician to join our growing team and help us deliver exceptional tire services to our customers.
Position Overview:
As an Automotive Tire Technician, you will be responsible for handling various tire-related tasks, including installation, balancing, and repairs. If you have a keen eye for detail, a passion for automotive service, and a commitment to delivering excellent customer service, we want you on our team!
Key Responsibilities:

Perform tire installations, including mounting and balancing
Diagnose and repair tire issues such as punctures, leaks, and tread wear.
Inspect and assess the condition of tires and recommend replacements or repairs as needed.
Use specialized tools and equipment to ensure accurate and efficient tire services.
Provide excellent customer service by answering questions and offering recommendations.
Maintain a clean and organized work area, following all safety procedures and protocols.
Keep accurate records of services performed and parts used.
Stay current with industry trends and advancements in tire technology.
Qualifications:

Previous experience as a Tire Technician or in a similar automotive role is preferred.
Knowledge of tire brands, types, and repair techniques.
Ability to operate tire-changing and balancing equipment safely and efficiently.
Strong problem-solving skills and attention to detail.
Good communication and customer service skills.
Ability to work independently as well as part of a team.
Valid driver’s license with a clean driving record.
What We Offer:

Competitive hourly wage based on experience and performance.
Opportunities for professional development and career advancement.
A positive and supportive work environment.
Access to the latest tools and technology in the industry.
How to Apply:
If you’re ready to join a dedicated team and advance your career as an Automotive Tire Technician, please submit your resume.
Application Deadline: 09/07/24
Canadian Tire is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Summary
The Automotive Service Advisor communicates directly with customers, managing their needs and expectations regarding auto service maintenance and repairs. This role is the link between the technician and the customer. Superior customer service and communication skills are essential to success in this position and in enhancing the customer experience.
Responsibilities and Tasks
Customer Service

Provides excellent customer service and ensures ongoing commitment to the needs of the customer and their vehicle.
Responds to customer inquiries in a timely manner, over the phone and in person.
Understands customer needs and provides them with a complete solution.
Shares ideas and suggestions to improve the customer experience in the Service Centre.
Manages customer concerns and problems promptly.
Deals with challenging situations in a professional manner.
Ensures a smooth flow of communication with customers during repairs or maintenance work.
Operations

Completes and reviews repair orders with customers.
Estimates cost and time for service and repairs needs. Ensures final invoice is the same as estimate and vehicle is delivered on time.
Acts as liaison between customers and technicians and manages the status of work orders.
Schedules service and repair appointments.
Operates computerized work order systems.
Engages in learning activities and coaching to improve their own abilities.
Shares potential opportunities or suggestions with the Service Manager to help the Automotive Service Centre be more profitable and to increase sales.
Complies with company, store and department policies and health & safety program and regulations.
Completes other tasks, as required.
Requirements

Knowledge of market trends in the automotive service industry.
Knowledge and understanding of mechanical components of automobiles.
Ability to work effectively with auto parts ordering systems and computerized work order systems. 
Basic math and keyboarding skills.
Good working knowledge of CoStar is an asset.
Experience in a similar role, in a Canadian Tire Auto Service Centre, is considered an asset.
Valid driver’s licence for province of employment.
Required Skills and Abilities
Successful candidates will demonstrate the following:

Strong orientation towards customer service excellence.
Strong belief in the Canadian Tire Values of honesty, integrity and respect.
Ability to serve customers in a professional manner and to inspire their confidence and trust.
Ability to work effectively in a fast-paced, customer-focused environment.
Strong communication skills, ability to listen carefully and to give precise instructions.
Aptitude for building and maintaining interpersonal relations, both with customers and coworkers.
Ability to plan, organize, delegate and follow-up on daily tasks.
Ability to resolve problems and make decisions.
Ability to work in a team environment to achieve common goals.
Ability to adapt and cope with pressure.
Potential Career Opportunities

Next levels: Service Manager, Store Manager and General Manager.
Other automotive, customer service and management opportunities in a large network of more than 485 Canadian Tire Service Centres across the country.
Career opportunities across the larger Canadian Tire family (Canadian Tire Petroleum, PartSource, Mark's, FGL Sports Ltd, Canadian Tire Corporation Limited and Canadian Tire Financial Services).
Physical Demands and Working Conditions
In compliance with the store’s Health and Safety Policies and Procedures:

Standing/walking for 8 hours.
Lifting and/or carrying of merchandise items, as required, on a regular, frequent and unassisted basis. Merchandise items may vary in weight from “light” to “heavy”.
Lifting and turning repeatedly throughout the shift.
Lifting above the shoulder, from floor to shoulder and floor to waist.
Going up and down a ladder while carrying merchandise.
Walking and carrying things at the same time and pushing/pulling, as required.
Twisting, turning, reaching and working above shoulder level.

Summary
The Licensed Automotive Technician works in a fast-paced auto service environment, providing superior expertise to customers and the automotive team in automotive systems, diagnostics and repairs. Communication skills are essential to succeed in this position. The Licensed Automotive Technician builds customer loyalty and retention through trust, workmanship and reputation.
It is essential that this candidate is willing to take on all jobs including more entry level work such as oil changes, new tire installations & balancing.
Responsibilities and Tasks
Customer Service

Provides an excellent customer experience by ensuring an ongoing commitment to the needs of the customer and their vehicle.
Explains procedures and repairs and any additional maintenance work required to customers in an effort to attain a trusting relationship and long-term retention.
Liaises with Management/Service Advisors/Installers and Back Parts Window Associate to ensure a smooth flow of communication during repairs or maintenance work and that all commitments are achieved.
Provides accurate estimates and written vehicle reports for all work performed.
Provides quality workmanship to meet or exceed industry standards.
Performs tasks in compliance with industry flat rate time allowances.
Ensures that an unsafe vehicle is reported to management and the vehicle owner.
Ensures vehicles are kept clean and free of damage by using seat covers and floor mats.
Provides business card to each customer.
Retains used parts for the customer on request.
Shares ideas and suggestions to improve the customer experience in the Automotive Service Centre.
Deals with challenging situations in a professional manner.
Operations

Performs accurate and complete vehicle inspections, diagnostics and repairs.
Performs daily bay inspections in order to ensure shop neatness/cleanliness.
Instructs monitors and verifies work completed by apprentices. Shares skill set and knowledge with staff members.
Estimates cost and time for service and repair needs on the customer’s vehicle to Service Advisor.
Completes and reviews repair orders and vehicle inspection reports with customers and/or service advisors.
Maintains company and personally-owned equipment and tools, as required.
Remains current with up-to-date knowledge of the operation, maintenance and repair of most domestic and imported vehicles.
Performs road tests in compliance with store policy.
Is respectful of all shop tools and equipment.
Participates in meetings and all training as required and listens to feedback to improve their own abilities.
Complies with company, store and Automotive Service Centre policies.
Abides by all health and safety programs and regulations. Reports any observed or potential hazards immediately. 
Uses professional language and maintains a professional appearance (e.g., uniform, hygiene, grooming and name tag) when interacting with others.
Completes other tasks, as required.
Requirements

Knowledge of current automobile technology.
Valid mechanic’s license and driver’s licence for province of employment.
Ability to work effectively with computerized systems. 
Good working knowledge of CoStar is considered an asset.
Experience in a similar role, in a Canadian Tire Auto Service Centre, is considered an asset.
Required Skills and Abilities
Successful candidates will demonstrate the following competencies:

Strong orientation towards customer service excellence.
Strong belief in the Canadian Tire Values of honesty, integrity and respect.
Ability to serve customers in a professional manner and to inspire their confidence and trust.
Ability to work effectively in a fast-paced, customer-focused environment.
Strong communication skills, ability to listen carefully and to give precise instructions.
Aptitude for building and maintaining interpersonal relations, both with customers and coworkers.
Ability to plan, organize, delegate and follow-up on daily tasks.
Ability to resolve problems and make decisions.
Ability to work in a team environment to achieve common goals.
Ability to adapt and cope with pressure.
Entrepreneurial and results oriented.
Potential Career Opportunities

Next levels: Service Advisor, Department Manager and Service Manager.
Other automotive opportunities in a large network of more than 485 Canadian Tire Automotive Service Centres across the country.
Career opportunities across the larger Canadian Tire family (Canadian Tire Petroleum, PartSource, Mark's, FGL Sports Ltd, Canadian Tire Corporation Limited and Canadian Tire Financial Services).
Physical Demands and Working Conditions
In compliance with the store’s Health and Safety Policies and Procedures:

Standing/walking for 8 hours.
Lifting and/or carrying of merchandise items, as required, on a regular, frequent and unassisted basis. Merchandise items may vary in weight from “light” to “heavy”.
Lifting and turning repeatedly throughout the shift.
Lifting above the shoulder, from floor to shoulder and floor to waist.
Going up and down a ladder while carrying merchandise.
Walking and carrying things at the same time and pushing/pulling, as required.
Twisting, turning, reaching and working above shoulder level.